Ovasave Support

We're here to help you with any questions about the Ovasave app, fertility and hormone testing, or your account.

Contact Us

If you need assistance, you can reach our support team directly:

Our team will respond within 24–48 hours.

Frequently Asked Questions

1. How do I access my test results?

Log in to the Ovasave app, go to Profile at the top right of the home screen, then 'My Tests', and you'll see your test results securely stored there.

2. Can I use Ovasave as a replacement for medical advice?

No. Ovasave provides information and educational insights only. Always consult a qualified healthcare professional before making medical decisions.

3. How do I update or delete my account?

Go to Profile → My Details in the app and then scroll to the bottom of the page to see the delete account option, or contact our support team at concierge@ovasave.com.

4. What should I do if the app isn't working properly?

Please email us with details of the issue (device model, iOS version, and screenshots if possible), and we'll assist you.

Disclaimer

Ovasave does not provide medical diagnoses or treatment. The app is intended for informational and educational purposes only. Always seek the advice of a qualified healthcare professional before making decisions regarding your health.

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